Account Services Coordinator

Account Service Coordinator Chubb Global Services – North America manages the delivery of Chubb products and services to global customers for sophisticated risk management programs through the Chubb Global Network.

• Issue new and amended Clinical Trials certificates for existing policies for Tier 1 countries
• Create draft certificate with existing templates in SharePoint
• Create certificate record in MAX and close task
• Send certificate to requestor
• Create draft certificate with existing templates in SharePoint
• Create certificate record in MAX and send draft to office
• Monitor MAX and follow up as required for completed certificate
• Send certificate to requestor
• Export CT data spreadsheet from MAX
• QC and edit as required for expired or amended trials to reflect bound program
• Upon program binding create draft certificates via Generator
• QC and edit draft certificates as appropriate prior to issuance
• Process via MAX (uploading s/s for Tier 1 and close tasks; send Tier 2 to office for issuance)
• Upload draft certificates to SharePoint
• Send certificate(s) to requestor
• Issue new and amended Clinical Trials certificates for existing policies for Tier 2 countries
• Manage renewal certificates via Generator for large volume programs
• Maintenance of Certificate Templates – SharePoint Site, Generator and internal notifications (under direction of ASM)

• Excellent organizational skills and ability to handle multiple priorities
• College degree in Accounting or Finance or comparable business experience
• Strong analytical skills, attention to detail, and proficiency in reconciliation work
• Intermediate/Advanced knowledge of Excel, Word, and Access
• Excellent written and oral communication skills
• Ability to quickly establish strong working relationships and instill confidence with external customers, team members and all levels of management
• Able to work effectively in a team environment
• Ability to operate with a minimum of structure and capable of working/participating in an environment which is constantly changing
• High commitment to quality
• Ability to work under pressure and within established departmental standards and timetables

• Excellent written and oral communication skills
• Ability to work effectively in a team environment
• Ability to operate with a minimum of structure and capable of working/participating in an environment which is constantly changing
• High commitment to quality
• Ability to work under pressure and within established departmental standards and timetables

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.